No worries
All our clients enjoy top-tier service and support during regular business hours, with a maximum response time of 5 business days. If you would like to be the exception and receive priority at all times, one of the packages below might be for you. For webshops and business-critical applications, an SLA is mandatory, as this ensures we can always provide priority support while maintaining fairness for all our clients.
Basic€ 91.40 / month
Incident support
8*5
Response time
max. 5 business days
Included hoursmax. 1 hour per month
(within business hours)
Pro 1€ 358.42 / month
Incident support
8*5
Response time
within 8 business hours
Included hoursmax. 4 hours per month
(within business hours)
Pro 2€ 512.47 / month
Incident support
12*6
Response time
within 12 hours
Included hoursmax. 4 hours per month
(50% outside business hours)
Pro 3€ 1,025.97 / month
Incident support
24*7
Response time
within 8 hours
Included hoursmax. 8 hours per month
(50% outside business hours)